Terms and conditions

General terms and conditions of sale

The purchased products are shipped by "HALAPAGE" from Monday to Friday, via SDA courier.

Orders placed over the weekend will be processed starting the following Monday morning.

It is important when ordering to insert a correct email address and telephone number.

The general conditions of sale may undergo periodic updates.

 

Shipping and delivery methods

The lead time is about 10/12 working days, unless the model in the desired color is not already present in the warehouse. Please note that in case of non-receipt of the shipment due to non-cooperation of the recipient, subsequent shipments will be entirely borne by the latter.

 

Returns

The conditions for exchanges and returns are as follows:

The purchased goods can be returned within 10 days from the delivery date.

The shipping cost for returning or changing the size of the goods is charged to the customer. Only by sending an email to info@halapage.it, indicating name, surname, reason for the return and in case of size change please provide the correct one.

In the event of an exchange, the goods will be sent back by HALAPAGE at their own expense.

In case of realization of the tailored garment it's not possible to return tailored garments.

The goods must not have been used, worn, washed or damaged.

The identification tag must still be attached to the product with the disposable seal.